How to Safely Dip Your Toe into Artificial Intelligence

When we think of businesses using artificial intelligence (AI) systems, we often think of big, complex systems that will dramatically change how business is done. It’s not surprising, perhaps, that in a recent survey PWC survey that only 27 percent of businesses already have artificial intelligence implemented in multiple business units, while only 16 percent […]

4 Reasons Why Chatbots Are the Best Place to Start with Artificial Intelligence

If you’ve ever used an online customer service chat, there’s a good chance you weren’t talking with a human. Using advanced language and image processing to deliver realistic conversations with humans, artificial intelligence (AI) platforms called chatbots are quickly taking over frontline customer service roles at many organizations. And their use is growing, with experts […]