Artificial intelligence in the quotation process
Real-time offers with the Targeted Quotation Tool
In the context of the quotations there a considerable manual effort in the implementation of the classical process design and historical growth. In addition, errors occurring by manual activities due to recurring and monotonous work are very likely.
The Targeted Quotation Tool assists in the quoting phase by interpreting the client’s requirements in a natural or semi-formal language and proposing a list of matching services and products through the use of Artificial Intelligence that are likely to succeed of the offer.
What challenges are resolved:
- Real time with high probability of completion
- Individual offer suggestions
- Automatic translation of the customer requirements into the business domain
Real time with high probability of completion
Through machine processing and sufficient amount of data, as well as quality, thanks to the Targeted Quotation tool offers can be created in real time. This is based on the data of requirements, services or products and already existing offers. The data is fed into Artificial Intelligence and taught again and again through continuous training.
Individual offer suggestions
The classification of the customer and his profile enables the cross referencing with similar characteristics from the already existing experience. The result of the Targeted Quotation Tool are individual offerings in a standard structural format that are complete in content, complete and quickly available.
Automatic translation of the customer requirements into the business domain
The Targeted Quotation Tool uses the multi-media flow of information as a source of requirements for interpreting customer needs. This can be digital texts from e.g. E-mails, but also be read based on an OCR scan on paper. Also conceivable are input sources such as audio or even video recordings.